The TiCom Multiagent automates the processing of incoming documents and supports your employees in their daily order entry tasks. The solution analyzes unstructured input from various sources, extracts relevant information, and prepares it for order creation in TiCom ERP. Several specialized AI agents verify customer, product, and order information, while the final approval remains with the employee.
Easy Order Creation
Today, customer orders reach companies through a wide variety of channels and in different formats. Often, the data must be manually checked, interpreted, and then transferred to the ERP system. This is time-consuming, prone to errors, and leads to data inconsistencies and delays in order processing. TiCom Multiagent addresses this very issue, transforming unstructured incoming data into a seamless, digital process.
Features and Benefits
- Processing of emails, PDFs, XLSX, CSV, and TXT files
- AI-powered extraction of order information
- The Interaction Between Customer, Product, and Validation Agents
- Local knowledge database for customer-specific knowledge
- Human Review Before the Final ERP Implementation
Reduces manual data entry and sources of error, and lightens the workload for staff members
Standardized data speeds up turnaround time and improves scalability
80% success rate during implementation using a self-learning, local knowledge database
Tailored to your needs
TiCom Multiagent is designed for companies that regularly receive orders via email, PDF, free text, or from portals and want to efficiently transfer them into TiCom ERP. The solution is particularly useful for organizations that handle a wide variety of documents, receive many unstructured incoming documents, and want a fast, scalable, and controlled order entry process.
Interested in a demo?
We would be happy to show you TiCom Multiagent in a personalized demo and explain how the AI-powered order creation feature integrates into your existing TiCom processes.
