You have questions? We have answers

We support you with all your questions - personally and as usual competently. By phone, e-mail or remote maintenance. Our product specialists have the necessary expertise to answer your questions quickly and straightforwardly.

Take advantage of our know-how and industry expertise. Just call

Our service team is made up of experienced product specialists. This is because we attach particular importance to competent and solution-oriented advice in a personal meeting. Outside our service hours, you can reach us by e-mail - we will get back to you as soon as possible. Otherwise, we look forward to hearing from you.

Our service hours

Monday - Friday: 7:30 AM - 5:00 PM.

Outside our service hours you can reach us by e-mail.

Contact and support


Phone: + 49 4521 7600 380

Contact and Support Sweden


Phone: +46 77 670 00 00

Support in the area of work preparation and plant control


Phone: + 49 4521 7600 395

Remote diagnosis

To help them troubleshoot your system or perform remote maintenance, we use Fastviewer, a tool that allows us to connect to your screen with your permission. To use this service, you will need to download and install this tool. In addition, an active Internet connection is required for remote diagnostics.