System requirements TiCom (Timber Commerce) ERP
Appendix 4 to the TimberTec maintenance and service contract
1. database server
1.1 Hardware server
| up to 5 users | up to 15 users | up to 50 users | |
|---|---|---|---|
| CPU | |||
| XEON 6 core ≥ 2.5 GHz | X | ||
| XEON 8 core ≥ 3.0 GHz | X | ||
| XEON ≥ 10 core, ≥ 3.1 GHz | X | ||
| RAM | |||
| 32 GB | X | ||
| 64 GB | X | ||
| 128 GB | X | ||
| HDD | 100 GB | 100 GB | 200 GB |
| RAID 1 (OS) | X | X | X |
| RAID 10 (DB-Data) | X | X | X |
| RAID 1 (Log) | X | X | X |
Virtualization is possible. Performance must be ensured despite shared resources.
1.2 Operating system
| Operating system | TiCom 11.12 | TiCom 11.13 | End of Life / End of Security Support |
|---|---|---|---|
| 2008R2 | not supported | not supported | EOL / EOS |
| Windows Server 2012 | not supported | not supported | EOL / 10-2023 |
| Windows Server 2012R2 | not supported | not supported | EOL / 10-2023 |
| Windows Server 2016 | released | released | EOL / 12-2027 |
| Windows Server 2019 | released | released | 01-2024 / 01-2029 |
| Windows Server 2022 | released | released | 10-2026 / 10-2026 |
1.3 Microsoft SQL Server
| SQL Server version | TiCom 11.12 | TiCom 11.13 | End of Life / End of Security Support |
|---|---|---|---|
| SQL Server 2012 | not supported | not supported | EOL / 07-2022 |
| SQL Server 2014 | not supported | not supported | EOL / 07-2024 |
| SQL Server 2016 | not supported | not supported | EOL / 07-2026 |
| SQL Server 2017 | not supported | not supported | 10-2022 / 10-2027 |
| SQL Server 2019 | released | released | 01-2025 / 01-2030 |
| SQL Server 2022 | released | released | 11-2028 / 01-2033 |
2. business intelligence server
2.1 Hardware server
| up to 5 users | up to 15 users | up to 50 users | |
|---|---|---|---|
| CPU | |||
| XEON 4 core ≥ 2.5 GHz | X | ||
| XEON 6 core ≥ 3.0 GHz | X | X | |
| RAM | |||
| 32 GB | X | ||
| 64 GB | X | ||
| 128 GB | X | ||
| HDD | 200 GB | 200 GB | 400 GB |
| RAID 1 (OS) | X | X | X |
| RAID 10 (DB-Data) | X | X | X |
| RAID 1 (Log) | X | X | X |
| RAID 10 (OLAP) | 100 GB | 200 GB | 200 GB |
virtualization possible. Performance must be ensured despite shared resources.
2.2 Operating system
| TiCom 11.12 | TiCom 11.13 | End of Life/End of Security Support | |
|---|---|---|---|
| 2008R2 | not supported | not supported | EOL / EOS |
| Windows Server 2012 | not supported | not supported | EOL / 10-2023 |
| Windows Server 2012R2 | not supported | not supported | EOL / 10-2023 |
| Windows Server 2016 | released | released | EOL / 12-2027 |
| Windows Server 2019 | released | released | 01-2024 / 01-2029 |
| Windows Server 2022 | released | released | 10-2026 / 10-2031 |
2.3 Microsoft SQL Server
| TiCom 11.12 | TiCom 11.13 | End of Life/End of Security Support | |
|---|---|---|---|
| SQL Server 2014 | not supported | not supported | EOL / 07-2024 |
| SQL Server 2016 | not supported | not supported | EOL / 07-2026 |
| SQL Server 2017 | not supported | not supported | 10-2022 / 10-2027 |
| SQL Server 2019 | released | released | 01-2025 / 01-2030 |
| SQL Server 2022 | released | released | 11-2028 / 01-2033 |
3rd client
3.1 Operating system
| TiCom 11.12 | TiCom 11.13 | |
|---|---|---|
| Microsoft operating system | Prerequisite | |
| Windows XP | not supported | not supported |
| Windows 7 | not supported | not supported |
| Windows 10 | released | released |
| Windows 11 | released | released |
3.2 Microsoft Office
| TiCom 11.12 | TiCom 11.13 | |
|---|---|---|
| Microsoft Office | Recommended | |
| Microsoft Office 2010 | own risk | own risk |
| Microsoft Office 2013 | own risk | own risk |
| Microsoft Office 2016 | released | released |
| Microsoft Office 2019 | released | released |
| Microsoft Office 2021 | released | released |
| Microsoft Office 365 | released | released |
3.3 Browser
| TiCom 11.12 | TiCom 11.13 | |
|---|---|---|
| Microsoft Internet Explorer | own risk | own risk |
| Microsoft Edge | recommended | recommended |
3.4 PDF reader
| TiCom 11.12 | TiCom 11.13 | |
|---|---|---|
| Browser-integrated | recommended | |
| FOXIT | own risk | own risk |
| PDF Creator | own risk | own risk |
| Adobe Acrobat Reader | own risk | own risk |
3.5 E-mail software
| TiCom 11.12 | TiCom 11.13 | |
|---|---|---|
| Tobit | released | released |
| Exchange Web Services | released | released |
| MAPI | own risk | own risk |
| Extended MAPI | released | released |
| SMTP | released | released |
3.6 Hardware
| RAM | 8 GB |
| Hard disk | 500 GB |
