NO TOOL IS BETTER THAN THE CRAFTSMAN WHO WIELDS IT
Our sole focus is the timber industry, so we understand you and your staff. We also understand where the industry is going and can assist in implementing and continuously developing your TiCom (Timber Commerce) solution so that it always fits your needs – today and tomorrow.
Step-by-step and with a large team of industry experts to (find) the best solution
TimberTec has more than 100 employees at multiple locations ready to assist you on your digitization journey. Our consultants know the industry and have experience gained from digitization projects in multiple countries. They support you every step of the way from defining the solution, via implementation to go-live support. Regardless of whether you need a few days of assistance or have a multi-site, multi-year project, TimberTec has the resources, methodology and tools to ensure a high-quality delivery.
Once your TiCom solution is live, it is handed over to our support. TimberTec and our support partners have more than 45 dedicated support staff worldwide. We handle thousands of tickets every month. TimberTec knows that your TiCom solution is business-critical and our support staff, methods and tools are designed to ensure its availability.
TimberTec can take over part of the operation and/or maintenance of your TiCom solution so that you can focus on your core business. For this purpose, TimberTec offers a variety of managed services including hosting and Software as a Service.
Better than hands-on experience is even more hands-on experience
Implementing a new ERP system can be a real challenge, so choose your project partner carefully. We have successfully implemented more than a hundred TiCom solutions in various countries. We follow a project methodology based on international best practices and our unique experience of almost 25 years of software development specifically for the timber industry.
Customers worldwide rely on our expertise. And this is why
LARGE TEAM OF EXPERTS
We have a team of more than 50 experts across Europe ready to implement your project or further develop your solution. All are focused on digitizing the timber industry.
Our solutions come with a promise of personal service from our service and support teams: fast, professional help, 24/7, around the world. Whether in person, remotely or through our extensive online resources, we will find the right solution for you. Wherever you are in the world and whenever you need help: TimberTec’s support experts are there to help you with your solutions.
Digital business is reshaping the timber industry. The “new normal“ is constant change, and if there’s one thing businesses around the world have learned, it’s that the pace of digital transformation is accelerating. TimberTec’s managed services enable your business to keep pace with change. Always up-to-date with the latest and greatest features, seamless integration and state-of-the-art security, TimberTec provides the services and/or platform to keep your business running efficiently.